Privacy Policy for Dowl

This page presents the privacy policy text from privacy.txt in a clean, readable web format for publishing or review.

Last Updated: April 10, 2026 Effective Date: April 10, 2026

1. Introduction

Dowl ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our social gaming application, Dowl (the "Service"). By accessing or using Dowl, you signify your understanding and acceptance of the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our Service. This includes:

2.1. Information You Provide to Us

  • Account Details: When you create an account, we collect your username and an optional email address. This information is essential for managing your account and providing personalized services.
  • User-Generated Content: This includes profile pictures, chat messages, and any other content you create, upload, or share while using Dowl. This content is used to facilitate social interactions within the app.

2.2. Automatically Collected Data

  • Device Information: We collect information about the device you use to access Dowl, such as device model, operating system, unique device identifiers, and mobile network information. This data is collected via the App Tracking Transparency (ATT) framework for attribution purposes, helping us understand how users discover our app.
  • Usage Statistics: We gather data on your interactions with the Service, including gameplay patterns, match history, features used, and the frequency and duration of your activities. This helps us analyze user behavior and improve the gaming experience.
  • Diagnostic Data: We collect crash logs, performance metrics, and other diagnostic information to identify and resolve technical issues, ensuring the stability and reliability of our Service.

2.3. Required Permissions

To function effectively, Dowl may request certain permissions on your device:

  • Notifications: To send you alerts for match invitations, messages, and other relevant in-app activities.
  • Camera/Microphone: This permission is exclusively used during active video or voice calls within the app, allowing for real-time communication.
  • Photos/Media: This permission is limited to allowing you to select and upload profile pictures or other in-app images from your device's gallery.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Service Provision: To operate, maintain, and provide all features and functionalities of Dowl, such as facilitating matchmaking, enabling social interactions, and delivering user-generated content.
  • Service Improvement: To understand and analyze how you use our Service, diagnose technical problems, and develop new products, services, features, and functionality.
  • Security and Fraud Prevention: To enhance the security of our Service, detect and prevent fraudulent activities, and protect the rights and safety of Dowl, our users, and others.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
  • Communication: To send you technical notices, updates, security alerts, and support and administrative messages.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Third-Party Processors: We engage trusted third-party service providers to perform functions on our behalf.
  • Adjust: For attribution analytics, helping us measure the effectiveness of our marketing campaigns.
  • Cloud Service Providers: For data hosting, storage, and infrastructure services. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect rights or property, address urgent safety situations, or defend against legal liability.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, or as required by law.

  • Active Accounts: Your data associated with an active account is retained while your account is in use.
  • Deleted Accounts: Upon your request for account deletion, we offer a 90-day grace period during which your account may be recoverable. However, you can request immediate deletion by contacting us at developer@chatvinenetwork.com. After the grace period or immediate deletion request, your data will be permanently removed from our active systems, subject to certain retention exceptions as noted below.

6. Your Rights

You have certain rights regarding your personal data:

  • Access and Deletion: You may request access to the personal data we hold about you or request its deletion. Please refer to our Account Deletion Policy for detailed instructions.
  • Opt-Out of Analytics: You can opt-out of certain analytics tracking by adjusting your device settings or contacting us.
  • Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

7. Age Restrictions

Dowl is strictly intended for users who are 17 years of age or older. We do not knowingly collect personal information from children under 17. If we become aware that a child under 17 has provided us with personal information, we will take steps to delete such information and terminate the account.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at developer@chatvinenetwork.com.